10b - New competencies

 Expert knowledge and personal competence

Some time ago, things were simple: the apprentice came into the company, it was clear what he had to learn and he literally found his master, who showed him what to do.

Training was all about imparting expert knowledge and skills:

The experienced professional prepared the youth for their training qualification. Personal skills were taught, if at all, implicitly along the way or maybe by the example of the trainer.

 Professionals become service providers

In the meantime, training standards have changed substantially.

One reason is the development from an industrial to a service-based society. More and more personal skills have to be added to the expert knowledge of employees, who have to develop personally on a permanent basis to answer the demands of an ever-changing environment. This is the only way to stay in business – for the individual employee, as well as for whole companies.

If a company is to stay competitive today, it is a question of it’s employees qualifications. And, thus, training becomes more demanding.

 Responsible for the whole training process
Today, apprentices don’t just come into a company and get shown what to do. A present-day trainer has far more responsibility for shaping the learning environment:
  • The trainer creates authentic work situations for the apprentices.
  • The trainer plans and analyses the learning process together with the apprentice and keeps the required academic competencies in mind.
  • The trainer indicates which competencies the apprentice has just acquired.
The trainer holds the responsibility for integrated education and training. He provides the professional support the apprentice needs – either from himself or from other company members. He has to take care to give individual encouragement to each apprentice.

In short, his task is, to a much greater degree, counselling and supporting the apprentices.

10 - Lifelong Learning