has quality objectives of their own. For example, in the gastronomy trade, you must know how to handle food correctly, so that the customers don't become ill. Therefore, the apprentice has to learn how to chill large portions of food, how different kinds of food should be stored separately, etc.
Companies also have their own quality objectives. These can be very precisely defined, or they can be assumed. For example, they can be about buying organic produce instead of non-organic produce.
Quality objectives are made up of:
- Trade-specific standards
- The company's own quality standards
Quality objectives involve both the professional perspective and the social perspective, such as how to act with customers and colleagues.
Quality objectives are a part of vocational education and are formulated in the VET organisations' description of targets and criteria.
- Which quality objectives apply to your company?
- How clear are they to the apprentice?
- How will you pass them on to the apprentice in the best way?
- How do you ensure that assessment is based on quality objectives as well as other criteria for assessment?
- Are you acquainted with the VET organisations´ description of criteria for assessment?
- Do quality requirements meet VET organisations´ description of goals?
There are also professional standards that are related to legislation, as well as customers' and suppliers' expectations. Therefore, professional standards vary from trade to trade. Some examples:
- Strength and durability
- Language skills
- Design and appearance